Case study · Design systems &
The tool for perfect briefings
A scalable tool for efficient briefings, clean processes, and strategic clarity — designed in 6 weeks.
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Overview
What we did
Brylliant is a briefing tool that puts agencies and clients on the same page. We rethought the interface and workflow from scratch so briefings are no longer a matter of luck.
Background
Briefings used to run through unstructured documents and email threads. Important information got lost, and follow-up questions cost time and nerves on both sides.
Problem
Inconsistent briefing formats, missing required fields, many rounds of follow-up questions, no central place for status and approvals, growing frustration on both client and agency side.
Solution
Guided briefing forms with clear required fields, a central dashboard for status and approvals, a design system for consistent usage, close collaboration with real users in every iteration.
Results
2×
faster briefing approvals
95%
fewer follow-up questions from agencies
+60%
higher user satisfaction
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